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Jewelry educators are grappling with how to utilize this tool without cutting into students’ creativity.
Where can entry-level artisans and sales associates get the knowledge and resources they need to succeed?
AI is changing how people work, but the knowledge that will drive the diamond trade cannot be downloaded or automated.
In-person experiences are just as important as formal training, if not more so.
Female collectors are a growing segment of the timepiece market – and they’re not limiting themselves to the traditional “ladies’” models.
To succeed in today’s digital-first retail environment, upstream players have a lot of catching up to do.
Critics have panned the chaos that resulted from the watch line’s hyped-up launch, but the diamond industry can learn a thing or two from its marketing language.
Watches, like all luxury products, become truly valuable when they carry emotional meaning.
Four top brands account for 55% of sales, while mid-range ones are struggling at retail.
Automation software helps speed up delivery and analyze data, but the exclusive brands still rely on old-fashioned craftsmanship.

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