Klein’s Jewelry is a family-owned jewelry business that has served Houston since 1969. It sells fine jewelry, loose diamonds, custom design, jewelry redesign, and luxury watches, and repairs jewelry and watches. Owner Mark Klein has been a Rapaport Trade member since 2018, using it to find and buy diamonds for his store locations.
Mark Klein had used Rapaport Trade for eight years, primarily to price stones and source inventory for his store locations. In that time he had never listed a stone, so he was using only part of what his membership offers.
Meanwhile, Klein’s Jewelry carries a substantial diamond inventory, and its sales depended on its traditional retail customer base. Diamonds could sit in inventory while waiting for the right customer to walk in. Mark wanted an effective way to put more of those stones in front of qualified buyers, but listing them was not part of how he used Rapaport Trade.
A Rapaport Trade membership includes business consultations with a customer success representative. In one of those conversations, Mark was encouraged to list stones he had in stock so he could sell as well as buy. The representative sent him information on listing and had him upload a stone to try it out.
Listing turned out to be simple. Mark uploaded his inventory quickly, with no complicated setup. Within a few days a buyer found his diamonds on Rapaport Trade, contacted Klein’s Jewelry directly, and the two sides completed the transaction.
A couple of days later, another member of the customer success team called to help him upload more stones. By then he had already sold two. Customer success consultations come with a Rapaport Trade membership to help members grow their business.
Mark Klein listed 10 stones for the first time in eight years and sold 2 of them in the first week, generating approximately $6,000 in revenue. He quickly saw the value of selling on Rapaport Trade, checked that the rest of his listings were in order, and added more stones.
Just having a Rapaport Trade subscription is not enough. Members get the most from the platform when they use it properly. For eight years, Mark relied on Rapaport Trade for pricing and sourcing. Once he uploaded stones, buyers on the network could find his inventory, and two stones sold. Members who pair active listings with the customer success consultations included in their membership put the full power of Rapaport Trade to work for their business.
stones listed
in 8 years as a member
stones sold
within first week of listing
revenue from two sales
Rapaport Trade puts your inventory in front of a global network of verified buyers. Uniglo Diamonds joined to reach worldwide customers and grew sales by more than 7%. They have been members for 9 years. Bass Premier, a small family business, used the platform to compete with larger local and international suppliers and put their business “on the map.” (Uniglo Diamonds, Bass Premier)
Yes. Bass Premier used Rapaport Trade to increase international exposure and reach new markets against larger competitors. Mark D’Ottavio (The Diamond Guy) started with a small supplier network and now says, “Rapaport Trade has made me. My business wouldn’t be where it is today without it.” (Bass Premier, The Diamond Guy)
Yes, it does. Uniglo says being on Rapaport Trade “gives Uniglo Diamonds a certain credibility and shows that we are an established diamond manufacturer.” CR Gems used verified supplier status to gain trust in a market dominated by long-established traders. (Uniglo Diamonds, CR Gems)
Yes. Comparing prices across suppliers saved The Diamond Guy “tens of thousands of dollars” on a single 5-carat purchase. He spends about an hour a day on market trends, news and searches. Significant Stones, a Los Angeles concierge jeweler, cut procurement costs by hundreds of dollars per carat. Their cost per acquisition fell 50% through streamlined supplier access. (The Diamond Guy, Significant Stones)
Yes. Affordable Gems gained 30+ international accounts in Hong Kong, Dubai, Singapore, Australia and the UK. CR Gems drew inquiries from Hong Kong and Australia. Deals ranged from $300 to $100,000+. (Affordable Gems, CR Gems)
No. It also has a colored gemstone global marketplace, launched in February 2025. Affordable Gems sales by $1M and acquired 200+ new jewelry accounts in just 3 months. (Affordable Gems)
Yes. Instant Inventory can be used to show a large selection on your own site. Direct supplier access gives you options for layouts, diamonds and specific stones.
Trade combines a vast diamond, gem and jewelry inventory, secure member network, trusted pricing tools, and global reach all in one marketplace.
Rapaport Trade helps you grow your diamond, gemstone, and jewelry business by connecting you with thousands of verified buyers and sellers worldwide. Use the comprehensive Member Directory to find members by company name, location, or inventory, and view detailed profiles with trading terms, company info, and peer reviews. Built-in chat and group messaging make it easy to communicate in real time, build trust, and form long-term international partnerships — all within a secure, professional network.
No commitment. For members of the trade only.