Hong Kong-based jeweler Chow Sang Sang has detected unauthorized access into personal information it kept on customers and employees.
The company first detected the breach on November 9, it said Friday. Initial investigations showed that data accessed included the jeweler’s membership system and official e-commerce channels, it said.
“It is observed that certain customer and employee information, including personal data, was accessed and may have been extracted, subject to verification,” Chow Sang Sang shared.
The company has taken steps to contain all unauthorized access and to enhance its security systems, it noted. It has also engaged cybersecurity experts to investigate and advise it on appropriate measures.
Chow Sang Sang has reported the incident to the Hong Kong police and the Office of the Privacy Commissioner for Personal Data, it said. It is in the process of notifying potentially affected customers and employees.
“The group will continue to closely monitor the situation, cooperate with the relevant authorities in their investigations, and take appropriate measures to fully investigate, remediate and mitigate any potential impact arising from the incident,” it added.
The share price for the company’s stock fell 3% following the announcement.
Image: A Chow Sang Sang store in Hong Kong. (Shutterstock)
